**shipping delays may occur due to COVID19**


here are some frequently asked questions + answers. any other general questions about the process?? pls feel free to send an inquiry via email or booking form and i will get back to you asap!


q: what’s your booking process?

a: follow the link in my bio to my website (www.scratchpepper.com), click “tattoo appointment booking”, fill out the booking form, submit! i’ll respond in as timely a manner as possible. after you receive a response, you’ll send a deposit to hold your timeslot. i can’t reply to all requests, but i do my best.


q: where can i find your flash?

a: in person at the shop. i keep a selection of samples of available flash in my story highlights. most of my appointments are day-of flash picks- meaning i hand you my ipad with all my flash, you choose a piece, and we re-size/re-jig/make it work based on your own placement ideas. alternatively you’re welcome to reserve a piece from my samples on instagram (deposit required)! i no longer use a physical flash book, but i would like to bring it back into play in the future if i can come up with a more sustainable method for print-based flash.


q: will you travel to my city?

a: i might! i get a LOT of travel requests. i love that you all wanna see me all over the place, but please note-

  1. travel is FUN and tbh i’m a sagittarius so lol obviously i thrive on the road but it is also expensive, tiring, stressful, and honestly just A Lot to coordinate
  2. i have 2 dogs, 2 cats, a home and a shop here in toronto- a lot to juggle when i’m here, and a LOT to hand off to other people when i leave to travel. although the shop is co-owned by 4 other artists, everything else in my life is managed solo by me. i don’t have a partner or family or assistant to take over when i walk away.
  3. i’ll get there when i get there 🤷‍♂️life is kinda long, we’ve got some time ~


q: can i have your work tattooed by another artist?

a: no, sorry, but definitely a hard no. it’s my personal art, i’ve developed my practice over decades, i’m not comfortable handing it over to another person. + a million other reasons. this is pretty standard in the tattoo industry.


q: what is the meaning of “hard to kill”?

a: exactly what you think it is! you can interpret this however you’d like. originally these tattoos were mostly made for members of the queer/trans sober community- recovering addicts and alcoholics- but there are no requirements or prerequisites. if you’re alive, you’re probably hard to kill.


q: what’s the basis of your practice?

a: my flash text pieces are all pulled from my personal journaling and sketchbook. i handwrite a phrase whenever it feels right to do so, and digitally distort the text from there, usually building a full composition around the mood or vibe or whatever the particular piece calls for. there’s no typeface or font, each piece is its own.


q: what’s your background?

a: i’ve always been an artist and i’ve always loved a side hustle. i have an advanced diploma in graphic design. i started handpoke tattooing in college, ~2012, and switched over to machine tattooing in 2018. i’m self-taught (as opposed to traditionally trained in an apprenticeship) in my tattooing practice.


q: what do you charge? is it an hourly rate?

a: depends on the piece, size, placement etc! the average price per “small-medium” piece is currently around $250- please be prepared with cash in hand. no etransfers pls. if your budget is prohibitive (for example, if you are on a fixed income) pls include that in your first email so we can try to work with that from the beginning.


q: do you repeat pieces?

a: nope :( sorry


q: what is the process for a custom piece?

a: i’m currently accepting requests for custom (distorted) text pieces, but on a relatively selective basis. i am not currently accepting custom requests for anything other than text. i will also of course continue to tattoo everything else- all of my available flash (updated regularly), simple custom text, #hardtokillclub pieces, and requests for minor changes to existing available flash :):):) etc. taking on fewer intensive custom projects will allow me more time to play around with my own creative processes and that is what i need rn to grow as an artist!

FOR CUSTOM TEXT: send me links to reference photos along with a brief description of what you’re looking for. sadly i can’t take on all projects that come my way and if it isn’t a good fit i will likely recommend another local artist who i think might be a good alternate choice.


q: can you send the drawing for my custom piece before our appointment?

a: i don’t usually have time to send drawings to clients (and rework drawings via email communication) beforehand, but we can arrange for a brief in-person consultation if necessary! usually, we talk about sizes and exact placement at the beginning of your tattoo appt, and at that point we can make minor adjustments to the design before moving along with the appt. if you want to arrange for a consult ahead of time- in the interest of saving time on the day of your tattoo appt- please let me know.


q: how long will my tattoo appointment take?

a: i book in 2-3 hour blocks, but there are exceptions. this depends on the size, complexity, and placement of the piece.


q: what’s your earliest/latest weekday appt time? do u work weekends?

a: i usually book for 11:30am and 2:30pm. i work saturdays and sundays most weeks. i don’t work evenings.


q: am i supposed to tip my tattoo artist?/how much should i tip?

a: it’s entirely at your discretion. tips are graciously accepted 🙏  aside from cash, i happily accept tips in the form of things like

black coffee


something cute and useful :3

if you’re not sure about tipping, feel free to ask your artist what is appropriate or reach out to me and we can talk about it :)


q: do you require a deposit?

a: i take a (non-refundable) $50 deposit per appointment, via etransfer. this deposit applies to the cost of your appointment. please send it promptly so i can get you booked in and secure your date, time, and piece.


q: are deposits refundable?

a: no, but if you can’t make your appointment (with adequate notice of 72 hours) i can apply the deposit to a future appointment within 12 weeks of your initial appointment date. please reschedule as promptly as possible. if you cancel with no intention of rescheduling, you will forfeit your deposit.


q: can i reschedule?

a: if necessary, with 72 hours notice, yes- please only reschedule if/when it’s absolutely necessary. cancelations = i lose money and time and the chance to do a piece i’m probably really excited about.


q: why didn’t you answer my email? did you get my deposit?

a: please be patient! if your etransfer has been accepted please accept that as confirmation and assume i received your deposit.